Customer Service

We accept orders from anywhere in the world for delivery within New Zealand. We are only a phone call away if you would like to talk to any one of our staff please don't hesitate to contact us on:

New Zealand: 021 0432 111
International: +64 21 0432 111

OUR GUARANTEE

It is our pleasure to provide you with a stunning range of Christmas Hampers and Gift Baskets. We use the finest quality products sourced from within New Zealand or imported from the best suppliers we can find worldwide. If you have a reasonable cause to be dissatisfied with your hamper please contact us within 7 days and we will replace your hamper or offer you a full refund. We stand by our service, our products and our customers.

We promise to:

Use all quality products as listed on our web site, in the unlikely event of supply difficulties we will substitute goods or packaging of equal quality and value

Take the utmost care in selecting and preparing your Christmas Hamper and deliver in the time frame we have agreed

Deliver your hamper in perfect condition, all hampers will be packaged in an outer box with full name and address details and a fragile sticker to ensure the courier handles your hamper with care.

We do not provide a refund if you change your mind, but are happy to change your order for another one in our range if you placed the order incorrectly.

We provide a 100% guarantee, In the unlikely event that you are not entirely satisfied with your hamper we will process a full refund of your money.

If you should experience any problems, please contact us immediately on + 64 21 0432 111 and we will be more than happy to help you.